Memories Support Team

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Activity overview

Latest activity by Memories Support Team
  • Memories Support Team created an article,

    How to invite a friend to a time traveling letter

    1. Sign in to your FutureMe account.  2. Click on your email address in the top right corner.  3. Click Your Letters.  4. In the Time Traveling section, click Show Your Future Letters.  5. Click...

  • Memories Support Team created an article,

    How can I edit a future letter within the 48-hour window after sending it? (FutureMe website)

    When you have written a letter, you can still edit the content , the delivery date and the intended recipients within the first 48 hours. 1. Sign in to your FutureMe account.  2. Click on your emai...

  • Memories Support Team created an article,

    How can I edit a future letter within the 48-hour window after sending it?

    When you have written a letter, you can still edit the content , the delivery date and the intended recipients within the first 48 hours. 1. Click on the profile icon 2. Click on Time traveling 3....

  • Memories Support Team created an article,

    How to start a letter?

    When writing letters to your future self or to someone else, login to the FutureMe app and click on the icon to get started.  Write the letter itself, in the space provided. Attach any media if n...

  • Memories Support Team created an article,

    How do I change my FutureMe account reminders?

    1. Sign in to your FutureMe account.  2. Click on your email address on the top right corner.  3. Click Manage Account.  4. Then click on Notification settings. 5. You can manage your email notif...

  • Memories Support Team created an article,

    How can I update my email address?

    1. Sign in to your FutureMe account.  2. Click on your email address on the top right corner.  3. Click Manage Account. 4. Change your email address in the email address box and an email verificat...

  • Memories Support Team created an article,

    How can I reset, update, or create a new password?

    1. To reset your password click the Sign in with email link  found on the login page.  2. The system will generate a password reset link to your registered email address.  3. Click on this link an...

  • Memories Support Team created an article,

    What languages do we support?

    Currently, FutureMe Pro is supported in English, Spanish, French, Portuguese, German, Japanese, Chinese (simplified) and Chinese (traditional). 

  • Memories Support Team created an article,

    How to delete my FutureMe Pro account

    Sign in to your FutureMe account.  Click on your email address located at the top right side of the screen.  Go to Edit account.   Click Delete account. *Note: If you are an administrator of a Fu...

  • Memories Support Team created an article,

    How to cancel my FutureMe Pro account

    You can cancel your subscription with FutureMe Pro at any time.  To cancel your FutureMe Pro subscription, please log in to your FutureMe Pro account.   Click on Billing.  Click Cancel Subscriptio...